Terms of Service

Last Updated: June 2026

Welcome to Maple & Oak. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General Conditions

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to use our products, services, or website for any unlawful or unauthorized purpose.

2. Products & Services

We strive to display product descriptions, images, pricing, and availability as accurately as possible.

However, we do not guarantee that all information on our website is always complete, current, or error-free.

We reserve the right to:

  • Modify product information
  • Update pricing
  • Limit product quantities
  • Discontinue products without notice

3. Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate and complete.
  • You are authorized to use the selected payment method.
  • Payment must be received before an order is processed.

We reserve the right to cancel or refuse any order suspected of fraud, unauthorized activity, or violation of these Terms.

4. Shipping & Delivery

Delivery times displayed on our website are estimates only and may vary depending on location, carrier performance, weather conditions, customs processing, or other factors beyond our control.

Maple & Oak is not responsible for delays caused by shipping carriers or external circumstances once an order has been dispatched.

For additional information, please review our Shipping Policy.

5. Returns & Refunds

Returns and refunds are subject to the terms outlined in our Refund Policy.

To be eligible for a return, items must generally be unused, in their original condition, and returned within the specified return period.

We reserve the right to deny returns that do not meet our return requirements.

6. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Images
  • Graphics
  • Product descriptions
  • Text
  • Website design

is the property of Maple & Oak or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

7. User Conduct

You agree not to:

  • Violate any laws or regulations
  • Submit false information
  • Attempt unauthorized access to our systems
  • Disrupt website functionality
  • Use the website for fraudulent purposes

Any violation may result in immediate termination of access to our services.

8. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of any third-party websites.

Accessing third-party services is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, Maple & Oak shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Website use
  • Product use
  • Delayed deliveries
  • Service interruptions
  • Loss of data
  • Loss of profits

Our total liability shall not exceed the amount paid for the product or service giving rise to the claim.

10. Disclaimer

All products and services are provided on an "as is" and "as available" basis.

We make no guarantees or warranties regarding:

  • Product availability
  • Website operation
  • Accuracy of information
  • Uninterrupted service

To the maximum extent permitted by law, all implied warranties are disclaimed.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes will become effective immediately upon posting to this page.

Your continued use of the website constitutes acceptance of any revised Terms.

12. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws without regard to conflict of law principles.

Any disputes arising from the use of this website shall be resolved through the appropriate legal channels.