Contact Us

We'd Love to Hear From You

Whether you have a question about an order, need product assistance, or simply want to get in touch, our team is here to help.

At Maple & Oak, we're committed to providing friendly support and a smooth shopping experience for every customer.


Customer Support

Email

📧 support@mapleoakliving.com


Business Hours

Monday – Friday

9:00 AM – 5:00 PM (EST)

We typically respond to all inquiries within 24–48 business hours.


Before Contacting Us

For faster assistance, please include:

  • Your Order Number (if applicable)
  • Your Full Name
  • The Email Address used for your order
  • A detailed description of your question or concern

Common Questions

You may find answers to many common questions on the following pages:

  • FAQ
  • Shipping Policy
  • Track Your Order
  • Refund Policy
  • Privacy Policy

Our Commitment

Your satisfaction is important to us.

Whether you're shopping for kitchen essentials, BBQ favorites, seasonal collections, or thoughtful gifts, we're here to make your experience simple, enjoyable, and stress-free.

Thank you for choosing Maple & Oak.

We look forward to assisting you.